Returning an Item from Walgreens or Walgreens.com: What You Need to Know

Walgreens sign

Budget Fashionista provides this content on Walgreens return policy for informational purposes only. These policies are subject to change. Please contact the store directly for current return policies.

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Walgreens.com Return Policy

When you have the receipt

If you have the receipt, you may return most items within 30 days of purchase for a refund. Refunds are issued in the original form of payment. You can take the return to a Walgreens store or send it in by mail. Include the original receipt, tags attached, and original packaging. Taxes are refunded at the local rate.

Walgreens logo

To check if a product is returnable, try processing a return label on the Walgreens website. You will get a notification if the product is nonreturnable.

When you don’t have the receipt

If you don’t have the original receipt for your online order, you can try to return the product in-store. The return will be subject to the store manager’s approval and, if accepted, will be refunded as a gift card. Taxes are refunded at the local rate.

Walgreens Store Return Policy

When you have the receipt

Merchandise purchased from a Walgreens store with the original receipt within 30 days of purchase. You’ll be refunded in the original method of payment. You may be asked for your photo identification, so bring it with you.

When you don’t have the receipt

If you don’t have a receipt for an item purchased in a Walgreens store, the return will be subject to the store manager’s approval. If the return is accepted, you’ll be refunded the lowest advertised price in the form of a gift card.

Things you can’t return to Walgreens

You can’t return prescriptions, made-to-order contact lenses, gift cards, pre-paid cards, and phone cards (except where required by law).

Beauty Buys at Walgreens

return policies 1

Need more info on return policies for your fav shops? Try these from our How to Shop Guide.

Banana Republic Return Policy
Dillards Return Policy
DSW Return Policy
J Crew Return Policy
Lord and Taylor Return Policy
Marshalls Return Policy
Modcloth Returns
Neiman Marcus Return Policy
Old Navy Returns
Payless Return Policy
Saks Return Policy
Urban Outfitters Return Policy
Walgreens Return Policy

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    Catherine Brock

    As a Southern California transplant now living in the Midwest, Catherine has turned layering into an art form and accepted that UGGs actually do have a place in the stylish lady's wardrobe. She's been featured in Woman's World Magazine, DrLaura.com, Refinery29, Wellness.com and has made appearances on ABC7 Chicago, FOX2News St. Louis, KCAL9 Los Angeles, Fox19 Cincinnati, WGN TV Chicago and WCPO TV Cincinnati.

    Blog Comments

    Walgreens requests all your information just to return your item. I’m surprised they didn’t ask for my SS# They want your phone#, license info and they put all of it into their computer system. I don’t know about you but I don’t like that one bit. There’s no need for this accept to track you and drive you crazy or sell your info to another co. Don’t we have enough of this gov’t spying on us for no reason. So many ID’s are stolen these days you can’t be to careful. If you don’t supply the info they won’t give you your refund. This has got to stop. What happen to my right to privacy?

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