How to Return an Item to Macys

“TBF provides this content for informational purposes only. These policies are subject to change. Please contact the store directly for current return policies.”

Macy’s Return Policy: Store purchases may be returned/exchanged at a Macy’s store locations with original proof of purchase and packaging, within 180 days of purchase. If you don;t have a receipt or it has been over 180 days, you will get store credit for the lowest price that the item was sold for in that season. Online Return Policy
Most items can be returned to a Macy’s store or through mail with original proof of purchase, within 180 days of purchase. An item must be returned with the invoice (with bar code attached) that came with your order and the original packing materials. Some items have special guidelines and restrictions on store returns.