The Budget Fashionista

DSW is finally selling shoes online. When I ordered a pair, it was easy and the customer service was good. And I didn’t have to wait too long, even with standard shipping. My only problem is that when you can’t try shoes on, the fit is hit-or-miss, and now I have to exchange the shoes for a bigger size. I didn’t realize my feet were that big.

cool! :)

That is such great news - I LOVE DSW. We are just finally getting one here, but that is cool you can order them online now - probably more options.

-jgirl
http://www.iheartheels.com

The website is not perfect. So far, I’ve seen two brand names in the BM (brick and mortar) store that I can’t find on the site. However, if I do find a shoe on the site, I can usually find the shoe on the site in the right color and size, so that’s good. Plus, the customer service was wonderful. When I ordered the shoes, I had a bit of difficulty, but the customer service people got right back to me and took care of it. Then, when I had to return the shoes, I had the option of returning or exchanging them both through the shipping service or at the BM store (I returned them to the store, and they were very nice about it).

One of the best things about the site is that you can get a 360 view of the shoe.

I just love DSW