How to Return Items to J.Crew

“TBF provides this content for informational purposes only. These policies are subject to change. Please contact the store directly for current return policies.”

J. Crew’s Return Policy: J. Crew accepts returns of unworn, unwashed, undamaged or defective merchandise for full refund withing 60 days of purchase. Refunds must be accompanied by the original receipt and will be made in the form of the original payment. If the original receipt is unavailable, J.Crew willl make an exchange or issue a merchandise credit based on the current selling price. After 60 days of original purchase, J.Crew will make an exchange or issue a merchandise credit for the price at the time of sale (with original receipt) or for the current selling price (without original receipt). Please note that all monogrammed, personalized, vintage items and final sale items may not be returned or exchanged.

J. Crew: Online Return Policy
J. Crew online purchases that are unworn, unwashed, undamaged or defective merchandise may be returned by mail for full refund withing 60 days of purchase. After 60 days of original purchase, J.Crew will make an exchange or issue a merchandise credit for the price at the time of sale (with original receipt) or for the current selling price (without original receipt). Please note that all monogrammed, personalized, vintage items and final sale items may not be returned or exchanged.