How to Return An Item to Henri Bendel

“TBF provides this content for informational purposes only. These policies are subject to change. Please contact the store directly for current return policies.”

Henri Bendel’s Return Policy: Returns will be accepted within 30 days for unworn and unaltered merchandise complete with original packaging and tags attached. Receipt must also be presented for a full refund.

Henri Bendel: Online Return Policy
If you would like to return an item(s) that you have purchased please contact the Customer Service department at 1.800.HBENDEL Monday – Friday (except Holidays) between the hours of 9:00AM – 5:00PM EST. All sales are final on food, open cosmetics, & final sale items. You may return items unworn and unaltered merchandise with price tickets attached. Items must be returned within 30 days of purchase with the original receipt.

If someone has sent you a gift from HenriBendel.com and you would like to return the item, please contact Customer Service at 1.800.HBENDELMonday – Friday (except Holidays) between the hours of 9:00AM – 5:00PM EST. You may return the item purchased with the gift receipt, and you will be issued store credit for the original selling price. Without a receipt, the store credit will be issued for the current selling price. At this time, store credit may not be redeemed online but may be used in our stores.