How to Return An Item to Wet Seal

“TBF provides this content for informational purposes only. These policies are subject to change. Please contact the store directly for current return policies.”

Wet Seal in Store Return Policy
Unworn, unwashed, undamaged merchandise with tags attached presented within 21 days of purchase with original receipt or original gift receipt may be accepted for exchange or store credit. No cash refunds or credit back to credit/debit cards. Jewelry, lingerie, swimwear and clearance merchandise sales are FINAL and will not be accepted for exchange or store credit. Valid photo identification is required for all returns and exchanges. Wet Seal reserves the right to limit the number of returns. Except as provided by applicable state law, store credits, gift cards and purchase of Seal Deal cards are not redeemable for cash, are non-transferable and cannot be replaced if lost or stolen. Plus size merchandise can only be returned via mail and cannot be returned or exchanged in store.

Wet Seal: Online Return Policy
Returns are accepted within 21 days of invoice generated date with receipt, tickets attached and merchandise unworn. Purchases made online can be returned by mail for a full refund. Purchases made online may be returned to a store for a merchandise credit only. To return an online purchase by mail, you must contact customer service to obtain a return authorization number. All lingerie (intimates), swimwear, jewelry, Halloween costumes and clearance purchases are final sale and may not be returned or exchanged. Plus size merchandise can only be returned via mail and cannot be returned or exchanged in store.