How to Return An Item to Kiyonna

“TBF provides this content for informational purposes only. These policies are subject to change. Please contact the store directly for current return policies.”

Kiyonna’s Return Policy: Store bought items may be returned or exchanged within 30 days after purchase. All returned items must be in their original condition with all hang tags and labels attached. Sale items may not be returned or exchanged.

Kiyonna: Online Return Policy
You may return or exchange regularly priced merchandise within 30 days. Please note that returns received later than this posted date will be eligible for store credit only for a period of an additional 30 days if the item is still being sold on Kiyonna.com in the applicable color and size. Store credit will reflect the most current sales price listed. Any merchandise received after 60 days will be automatically returned to sender. ALL SALE MERCHANDISE IS FINAL SALE ONLY (any returns received with be issued merchandise credit less a 30% restocking fee). ALL BRIDAL MERCHANDISE is returnable for merchandise credit within the normal 30 days of purchase. All returned items must be in their original condition with all hang tags and labels attached. Any items returned in any condition other than in that originally sent will not be eligible for return, credit, or exchange. (i.e. deodorant stains, smoke smell, pet hair and pet stains). Items may only be returned by mail, no items may be returned to any specialty stores carrying Kiyonna.