How to Return an Item to Jones New York

“TBF provides this content for informational purposes only. These policies are subject to change. Please contact the store directly for current return policies.”

Jones New York Return Policy: Unworn, unwashed items with tickets attached and official receipt may be returned within 30 days of purchase. Merchandise marked “as is” or “final sale” cannot be returned/exchanged.

Jones New York: Online Return Policy
Return/exchange unworn or defective merchandise within 30 days of delivery date. Returns/exchanges will not be accepted after 30 days. All merchandise must be returned in the original packaging with tickets attached. Merchandise marked “as is” or “final sale” cannot be returned/exchanged. For returns accompanied with a packing slip a refund will be made in the form of original payment for the price noted on the slip. Without the packing slip, a refund will be made in the form of an even exchange or a merchandise credit will be issued for the current selling price. Online purchase returns may only be returned by mail.