How to Return An Item to Drugstore

“TBF provides this content for informational purposes only. These policies are subject to change. Please contact the store directly for current return policies.”

Drugstore: Online Return Policy
You may return any non-prescription item shipped by drugstore.com. You should return the item within 30 days of receipt. They do not accept items back that have been opened or used unless the product is damaged or defective or falls under our 100% color guarantee for makeup. Once your return has been received, a credit or refund will be issued within 30 days and an e-mail confirmation will be sent. Unless they have a manufacturer defect, we do not accept returns for items purchased from our Sexual Well-Being store. They will credit or exchange unused, defective items only. Please return the unused items in their original packaging within 30 days. Items returned without original packaging will not be refunded. Contact lenses must be returned to Vision Direct.



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Comments

  1. June Reynolds says

    I was given a Home Medics Therapy foot massager for Christmas. I opened it, and there is not enough water pressure in the circulation to have an effective therapy. Also, the water does not stay warm as advertised. I would like to return it for a full refund, or an exchange certificate for another purchase. Would this be possible? Please answer at the above email address. Thank you, June Reynolds

  2. Janie Melgoza says

    I was very unhappy to see how my box of shadows came to my place of work. I open my package to see that there was no plastic foam to pertect my shadows they were all broke. my palette of 144c look aweful Item number#609332718029. I would like a replacement or my money back.and where do I send the broke one too?

  3. marie dichiara says

    i recieved the wrong item i wanted wet jet sheets notdry swifter refills order no.03700033903.i,ll be returning them for      the right items

  4. Sur Ke=rohne says

    I ordered L’Oreal Couleur hair color and somehow must have clicked on the wrong color. I meant to order the Med. Golden Brown. How do I return this and get the right color?

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