How to Return an Item to Banana Republic

“TBF provides this content for informational purposes only. These policies are subject to change. Please contact the store directly for current return policies.”

Banana Republic’s Return Policy: Return your merchandise within 45 days from your purchase date in an unwashed, unworn (tags attached) condition, to receive a merchandise exchange or a full refund in the original form of payment. Original invoice, gift receipt, credit card and valid identification is required to process all returns and exchanges. Final sale items are non-refundable.

Banana Republic: Online Return Policy
You can return or exchange items by mail or at the Old Navy store (U.S. locations only) within 45 days of your order date. Returned items must have original package if possible, and include your completed invoice. There are no returns or exchanges on final sale merchandise, online or in stores. All swimwear must have the original price tags and hygienic liner intact. Unworn Banana Republic sunglasses may be returned within 45 days of the original purchase if accompanied by the original receipt and complimentary case, with tags attached. Defective sunglasses will be accepted for return at anytime. Certain items are not eligible for store returns and must be returned using our easy mail return process. These items are indicated as “Return by Mail Only” on the product page and have a return type of “Mail Only” in your shopping bag and on your invoice.