How to Return An Item to Ann Taylor Loft

“TBF provides this content for informational purposes only. These policies are subject to change. Please contact the store directly for current return policies.”

Ann Taylor Loft’s Return Policy: Unworn, unwashed merchandise with an official receipt and tags attached may be returned within 60 days of the purchase for the price paid either in the original form of payment or as a merchandise exchange. If more than 60 days after the purchase, items will be credited for the item’s current selling price either in the form of a merchandise credit* or as a merchandise exchange. Final Sale items may not be returned or exchanged.

Ann Taylor: Online Return Policy
They will gladly accept your return or exchange of unworn, unwashed merchandise with complete tags and packaging by mail or at any LOFT location with the exception of select merchandise. Purchases made online cannot be returned or exchanged at Ann Taylor stores, Ann Taylor Factory stores or LOFT outlet stores. Returns accompanied by the original receipt within 60 days of the date of purchase will be credited for the price paid either in the original form of payment or a merchandise exchange. Returns without receipt or if accompanied by the original receipt but more than 60 days after the date of purchase will be credited for the current selling price either in the form of a merchandise credit* or a merchandise exchange. Purchases of reduced price merchandise that have the words ‘Final Sale’ in the description, and/or a .44 or .88 price ending, are deemed Final Sale and may not be returned or exchanged.