How to Return an Item to Alight

“TBF provides this content for informational purposes only. These policies are subject to change. Please contact the store directly for current return policies.”

Alight: Online Return Policy
Return the unused and unaltered item(s) in its original condition (all tags attached) within 30 days. Store credit will be issued on returned sale items that are marked down to under $25.00. Returns received after 30 days will receive store credit for only the current selling price. If an order is returned after 60 days a 25% fee will be accessed. All dresses from Calito are custom made and cannot be returned or exchanged for any reason. You must e-mail at myorder@alight.com prior to returning the item(s). alight.com will only reimburse the actual ground shipping cost on damaged (wrong) item(s) returns. Other fees (delivery confirmation, insurance, packing, etc.) incurred beyond the actual ground shipping cost will not be reimbursed. Return the entire Packing Slip that arrived with your shipment. If you do not have the packing slip, print your order confirmation email and include it with your return.